Junior Helpdesk Analyst - DELOITTE

Junior Helpdesk Analyst - DELOITTE

Deloitte has broad range of services from audit, tax, consulting, and financial advisory spanning multiple industries. With a globally connected network of member firms in more than 150 countries with approximately 182,000 professionals who everyday exemplify and reinforce the Deloitte vision “to be the standard of excellence”.

Deloitte Indonesia is part of Deloitte Southeast Asia Ltd—operating in Brunei, Guam, Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam with over 230 partners and 5,300 professionals in 22 office locations.  

If you’re a fresh graduate, we encourage you to apply, if your academic grades are good and you have the drive to prove your worth!

Responsibilities:

Log and manage service delivery incidents and requests raised by Indonesia internal users via phone and email. Provide internal user satisfaction and rapport by energetically following up on open incidents and problems until successful resolution. Build your self-development by being part of a knowledge-driven environment where your contribution matters and shapes our IT landscape to the next stage of development.Requirements:

Bachelor / Diploma in Information Technology, Information System, Computer Science or equivalent with a minimum IPK/GPA of 2.75. Fluent in Bahasa Indonesia verbally and written also fairly good command in English would be preferred.Willing to learn new things and commit to high service standards Understand the basic knowledge on how computer hardware, operating system, software applications, simple network configuration.Good strong logical analytic capabilityPleasant interpersonal and communication skillsWilling to work on shift.
Please submit your application through our career website at www.deloitte.com/my/careers no later than 19 March 2012.  Kindly provide a recent photograph as well as full details of academic grades, professional certification (if any) and qualifications (if any).

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